Resilient Systems

Defines the failure tolerance the process actually requires.

How we deliver

We map relevant failures and design responses compatible with the impact accepted by the business. The architecture makes choices, dependencies and recovery limits explicit.

01
Classify relevant failures
We relate failure scenarios to the impact accepted by the process.
02
Design recovery
We select responses and dependencies consistent with defined tolerance.
03
Exercise procedures
We review communication, response and learning for prioritized scenarios.

Decision

Which failures must the process withstand, and what technical commitments do they require?

Process criticality is defined by the business owner.
External dependencies and failure points are mapped with involved teams.

Deliverables

What you receive at the end of each cycle.

Failure map

Scenarios, impacts and dependencies requiring treatment.

Recovery design

Technical alternatives consistent with the defined tolerance.

Operating procedures

Steps for response, communication and incident review.

Request fit triage