AI Sales & Commerce
Smart Engine Sales — Bia for LA Suplementos
A production single-tenant deployment for LA Suplementos using Bia, FastAPI, LangGraph, PostgreSQL, and Evolution API.
- Current deployment
- 1 tenant
- LA Suplementos
- Follow-up
- Up to 2 touches
- bounded and conditional
Challenge
Handle and follow up WhatsApp contacts with explicit limits, inventory lookup, and human intervention for sensitive decisions.
Solution
Bia serves the Evolution API channel, checks operational data, limits follow-ups, and alerts the owner through Telegram when human judgment is needed.
Available evidence
- Documented single-tenant LA Suplementos operation
- Bounded follow-up and conditional reactivation
- Human handoff and operational Telegram alerts
- Source
- Smart_engine_sales@42b9571 — docs/PROJECT_STATUS.md and https://la.falai.agency/health (verified 2026-07-15)
- Period
- Implementation in 2026; operation documented through 2026-07-07; health reviewed on 2026-07-15.
- Method
- Code, dependencies, and operational documentation review plus anonymous public health probe.
- Context
- Real single-tenant B2C operation for LA Suplementos.
- Verified on
Limitations
- Health does not prove conversion, sales, or response quality.
- Official-channel migration and multi-client productization remain pending.
Architecture & Stack
The stack reflects the recorded implementation and this project's context; it is not a generic guarantee of resilience, performance, or scale.
- Python
- FastAPI
- LangGraph
- PostgreSQL
- pgvector
- Evolution API
- Telegram
Core Features
- Bia customer service
- Inventory lookup
- Bounded follow-up
- Human handoff through Telegram
The system on screen
Real interface with demonstration data. Does not represent customer outcomes.